Chaperones Policy
Learn about our chaperone policy and how we ensure patient comfort and dignity during examinations.
Confidentiality
Read how we keep your personal and medical information secure and confidential.
Covid-19 Privacy Notice
How we collect, use, and protect your information during the Covid-19 pandemic.
Feedback and Complaints
How to share your feedback or raise a concern with our team.
GP Earnings
Annual GP earnings published in line with NHS requirements.
Infection Control Statement
How we maintain cleanliness and prevent infection in our practice.
DNA (DID NOT ATTEND)
Our policy on missed appointments and how it affects patient care.
Named GP
Information about your named GP and their role in your care.
Non-NHS work
Information about services not covered by the NHS and related fees.
Practice Charter
Our commitments to patients and what we ask from you in return.
Privacy Notice
How we handle and protect your personal and medical information.
Summary Care Records
What your Summary Care Record contains and how it is used.
Your Rights and Responsibilities
What you can expect from our practice and what we expect from you.
Zero Tolerance
Our policy on unacceptable behaviour towards staff and patients.
Post RTA Examination
Information about examinations following a road traffic accident.
Blood Test Policy
Who is eligible for surgery blood tests and how to book at Bedford or Lister Hospital.
ADHD & Autism Referrals and Shared Care
Information about NHS referral pathways, Right to Choose, and prescribing arrangements for ADHD and Autism assessments.
Policies & Patient Information
Page published: 5 May 2023
Last updated: 6 March 2026