At Ivel Medical Centre, we are committed to providing a clean and safe environment for our patients, visitors and staff.
We follow infection prevention and control procedures throughout the practice to help reduce the risk of infection and maintain high standards of cleanliness.
How we keep the practice safe
Our infection prevention and control measures include:
- Regular cleaning of clinical and communal areas
- Appropriate cleaning and decontamination of clinical equipment
- Providing hand hygiene facilities throughout the practice
- Using disposable or washable materials where appropriate
- Regularly reviewing our infection prevention and control procedures
- Providing staff with appropriate infection control training
- Carrying out infection control audits to identify areas for improvement
- Following relevant national infection prevention and control guidance
How you can help
Patients and visitors can also help us maintain a safe environment by:
- Using the hand sanitiser provided where appropriate
- Following any infection prevention advice given by our team
- Covering coughs and sneezes and disposing of tissues appropriately
- Letting us know if you have symptoms of an infectious illness before attending where appropriate
- Reporting any cleanliness concerns to a member of our team
If you have a concern
If you notice a cleanliness or infection control issue while visiting the practice, please let a member of our team know so that we can address it.
You can also contact us using our online request form if you would prefer to raise your concern online.
Our commitment
We regularly review our infection prevention and control arrangements to ensure they remain effective and appropriate.
Our aim is to provide a clean, safe and welcoming environment for everyone using the practice.