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Protected Learning Time Closure – Tuesday 20th October 2026

The surgery will be closed from 2:30 pm on Tuesday 20th October 2026 for staff training.

Our doors and telephone lines will be closed during this time. Online medical, prescription and administrative request forms will remain available and will be reviewed when the surgery reopens.

If you require urgent medical help while we are closed, please contact NHS 111. In a life-threatening emergency, call 999.

The surgery will reopen at 8:00 am on Wednesday 21st October 2026.

Medical Secretaries

Our Medical Secretaries support the clinical team with referrals, hospital correspondence and other patient documentation.

They work closely with GPs, hospitals and other healthcare services to help make sure information is processed accurately and reaches the right service.

What does the Medical Secretary Team do?

The team helps with:

  • Processing and sending referrals requested by our clinicians
  • Managing referral correspondence
  • Processing hospital and specialist letters
  • Liaising with hospitals and other healthcare services
  • Supporting clinicians with patient documentation
  • Following up referral-related queries where appropriate

Do you have a referral query?

If you have a question about a referral made by the practice, please use our online form.

Our Medical Secretary Team

  • Sarah
  • Kam

Page published: 26 November 2024
Last updated: 22 September 2026