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The surgery will reopen as normal on Tuesday 1st September 2026 at 8:00am.
Thank you for your understanding.
Referrals
Need help with a referral?
If we’ve referred you to a hospital or specialist service, you can find information below about tracking your referral, waiting times and who to contact.
If you have a question about a referral made by the practice, you can send us an online referral query.
Referral query→ Ask us about a referral made by the practice
Tracking an NHS Referral
Once we’ve sent your referral, the hospital or specialist service will review the information and decide how quickly you need to be seen based on clinical priority.
The practice cannot see your position on a hospital waiting list and cannot usually speed up routine appointments.
If the hospital has already contacted you about an appointment, please contact the hospital or clinic directly about appointment dates, changes or waiting times.
If you’ve already received an appointment letter, text or telephone call from the hospital, please use the contact details they provided for questions about your appointment.
My referral was made by another service
If your referral was made by a hospital consultant, community service, dentist, optician, physiotherapist or another healthcare provider, please contact that service directly about your referral.
The practice may not have access to referrals made outside the surgery and may therefore be unable to track or chase them on your behalf.
Urgent Suspected Cancer Referrals
If your GP has referred you urgently because of symptoms that could possibly be caused by cancer, this does not mean that you have cancer.
Most people referred urgently are not diagnosed with cancer. However, it’s important that your symptoms are investigated as quickly as possible.
What happens next?
The hospital will contact you about the next steps.
Your appointment may be:
Face-to-face
By telephone
By video consultation
You may need tests before or after your appointment.
Please make sure the practice has your correct telephone number and address.
I haven’t heard from the hospital
The If you haven’t received information about your urgent referral within the timeframe you were given, please contact the hospital using the contact details provided with your referral.
If you’re unsure who to contact, please contact the practice.
I can’t attend my appointment
Please contact the hospital as soon as possible if you cannot attend.
It’s important that you attend appointments relating to an urgent referral. If you cannot attend, please rearrange the appointment rather than missing it.
Support while you’re waiting
You may find the following information helpful:
NHS My Planned Care – information and support while waiting for hospital care.
Cancer Research UK – information about urgent suspected cancer referrals and what to expect.
Private Referrals
If you choose to see a specialist privately, we can provide a referral letter where clinically appropriate.
Private referral work may include:
Referral letters to private consultants
Private hospital or insurance forms
Supporting medical documentation
Fees and payment
A fixed administrative fee of £35.00 (cash only) applies to private referral requests.
This covers standard administrative work involved in preparing and processing private referral documentation.
Additional fees may apply for complex reports, lengthy forms or requests requiring significant GP input. We’ll let you know in advance if this applies.
Payment must be made in full before paperwork or supporting documentation is issued.
Private referral documents are non-refundable once prepared.
How long will my private referral take?
Private administrative work does not take priority over NHS clinical care.
Please allow up to 6 weeks for completion.
ADHD & Autism Referrals
Information about NHS referrals, Right to Choose, ADHD and Autism assessments, medication and shared-care arrangements is available on our dedicated page.
