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Important Notice

Please bear with us

Following the Prescription Team closure from Monday 24th August to Friday 28th August 2026, followed by the Summer Bank Holiday closure on Monday 31st August 2026, we are currently working through a higher than usual volume of requests and enquiries.

There may therefore be some delays while our staff work through the backlog as quickly as possible.

We kindly ask for your patience and understanding and reassure you that our teams are working hard to respond to requests as soon as they can.

Thank you for your patience.

Cookie policy

What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website.

They store information about how you use the website, such as the pages you visit.

Cookies are not viruses or computer programs. They are very small so do not take up much space.

How we use cookies

We use cookies to:

  • make our website work, for example by keeping it secure
  • remember which pop-ups you’ve seen
  • measure how you use our website, such as which links you click on (analytics cookies)
  • help show you relevant health campaigns on social media

Change your cookie settings

Some cookies, like those used to measure how you use our website, are not needed for our website to work.

These cookies can help us make our website better, but we’ll only use them if you say it’s OK.

Choose which cookies we use

Page published: 5 May 2023
Last updated: 8 June 2023