How do I order my Repeat Prescription?

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • Online
  • By telephone
  • In person – use the white side portion of your last prescription, carefully mark the items required and drop it in to the surgery.
  • By post – send it to us with a stamped addressed envelope if you want us to post it back to you.

During the coronavirus crisis –  repeat prescriptions

If you are registered for online services with the practice, you can order your repeat prescription using this method, or you can post your written request to us, or put a written request in the letter box outside the practice on the wall.

Unless you are a dispensing patient, we will ask you to nominate a chemist, and your prescription will be sent electronically directly to them. You can then collect your medication without coming to the practice unnecessarily.

All prescriptions are produced and printed on the practice’s computer system. Details of repeat prescriptions are printed on a slip of paper attached to the prescription.

Repeat prescriptions are initiated at a doctor consultation at which time it will be established that the medication suits the individual and it needs to be continued for an extended period of time.

A time limit will also be set beyond which no further prescriptions will be issued without a further doctor consultation.

You will then be asked to review the medication before further repeat prescriptions will be issued. If you have been asked to complete an online medication review, please complete our online Medication Review Form.

Requesting repeat prescriptions

Please allow 7 days between requesting and collecting the prescription from your pharmacy. We are a 28 day prescribing practice, and prescriptions will only be issued for 28 days at a time.


Our practice is a dispensing practice, but regulations prevent us from dispensing to you if you live in a built-up area or within one mile of a pharmacy.

In effect this means that only those patients living in villages (except Beeston and some areas of Langford) may use our dispensary.

The dispensary is open from 08:30 – 11.30 and 15.00 – 18:00, Monday to Friday.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

There is further information about prescription exemptions and fees on the NHS website.