Prescriptions
How do I order my Repeat Prescription?
Patients on long-term medication can order repeat prescriptions in a number of ways:
- Online – Using our Repeat Prescription Request Form or our Prescription Question Form
- Using our online services – SystmOnline. You will need to be registered for our online services. Please complete our Register for Online Services form to use this option.
- Requesting a repeat prescription through your local pharmacy order and collect service – Find your local pharmacy.
- In person or by post – Please visit our Contact Us page.
During the coronavirus crisis – repeat prescriptions
If you are registered for online services with the practice, you can order your repeat prescription using this method, or you can post your written request to us, or put a written request in the letter box outside the practice on the wall.
Unless you are a dispensing patient, we will ask you to nominate a chemist, and your prescription will be sent electronically directly to them. You can then collect your medication without coming to the practice unnecessarily.
All prescriptions are produced and printed on the practice’s computer system. Details of repeat prescriptions are printed on a slip of paper attached to the prescription.
Repeat prescriptions are initiated at a doctor consultation at which time it will be established that the medication suits the individual and it needs to be continued for an extended period of time.
A time limit will also be set beyond which no further prescriptions will be issued without a further doctor consultation.
You will then be asked to review the medication before further repeat prescriptions will be issued. If you have been asked to complete an online medication review, please complete our online Medication Review Form.
Requesting repeat prescriptions
Please allow 7 days between requesting and collecting the prescription from your pharmacy. We are a 28 day prescribing practice, and prescriptions will only be issued for 28 days at a time.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.