At Ivel Medical Centre we operate a Zero Tolerance Policy.
Our staff are here to help you, and we will always treat you with dignity and respect.
In return, we ask the same from our patients.
Any form of abuse, threats, aggression, or intimidation towards staff or other patients will not be tolerated.
Patients who behave in this way may be:
- Removed from our practice list
- Reported to the Police
- Referred to the NHS Special Allocation Scheme
Thank you for helping us keep the surgery a safe and respectful place for everyone.