Secure, NHS-approved handling of clinical documents
At Ivel Medical Centre, we use Anima, an NHS-approved digital platform, to process hospital letters, test results, and other clinical documents quickly, securely, and efficiently.
Why We Use Anima
Every day, we receive a high volume of correspondence from hospitals and other healthcare providers. Anima helps our team manage this safely by:
- Reviewing documents more quickly
- Updating patient records with greater accuracy
- Reducing delays in arranging follow-up care
By securely retrieving key information from your record, Anima allows our clinicians to act on important updates without unnecessary delays—leading to faster, safer care for you.
How Anima Works
Anima automatically retrieves a read-only snapshot of the relevant parts of your medical record to support document processing. This happens securely in the background and uses the NHS Smartcard accounts of authorised team members who are logged in to Anima.
You may notice that the audit log in your SystmOne record shows staff as “active” even if they have not directly opened your record. This is due to Anima’s background processing and does not mean they have personally viewed your data.
Rest assured:
- Only the minimum necessary information is accessed
- Data is encrypted both in transit and at rest
- No automatic changes are made to your record
- All actions are reviewed and approved by a qualified professional and recorded in their name
Protecting Your Privacy
We take your privacy extremely seriously. Anima is fully NHS-approved and built with strict data protection standards. All document processing is done to support your care, and access is limited to what is absolutely necessary.
If you have any concerns or would like an audit of activity on your record, please contact our Data Protection Officer and we will be happy to help.
Learn More
- Visit the official Anima website: www.animahealth.com
- Read more about how Anima supports NHS practices:
Transforming Document Processing Workflows – Blog Post