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Important Notice

Please be aware that our Prescription Team will be unavailable in person and by telephone from Monday 24th August to Friday 28th August 2026.

Patients can continue to order their repeat medication as normal during this time.

Summer Bank Holiday

The surgery will be closed on Monday 31st August 2026 for the Summer Bank Holiday.

For information about pharmacies open over the Bank Holiday, please view the pharmacy contact information and opening times here.

The surgery will reopen as normal on Tuesday 1st September 2026 at 8:00am.

Thank you for your understanding.

Protected Learning Time

Protected Learning Time (PLT) is dedicated training time for GP practices. It allows our team to complete essential training, keep up to date with clinical guidance and safety procedures, and work together on service improvements.

PLT sessions may include:

  • Clinical training
  • Non-clinical and administrative training
  • Team development
  • Mandatory NHS training and updates

What happens on a PLT day?

On PLT days, Ivel Medical Centre closes from 14:30 to allow our team to take part in training.

During this time:

  • The practice doors are closed
  • Our telephone lines are closed
  • The prescription and medicines team is unavailable
  • Online requests remain available

You can continue to submit medical, prescription and administrative requests through our online forms. These will be reviewed when the practice reopens.

For urgent medical help while the practice is closed, please contact NHS 111. In a life-threatening emergency, call 999.

Protected Learning Time Dates 2026/27

Thursday 22nd January 202614:30 – 18:30
Thursday 26th February 202614:30 – 18:30
Wednesday 25th March 202614:30 – 18:30
Wednesday 29th April 202614:30 – 18:30
Thursday 21st May 202614:30 – 18:30
Tuesday 23rd June 202614:30 – 18:30
Wednesday 22nd July 202614:30 – 18:30
Thursday 24th September 202614:30 – 18:30
Tuesday 20th October 202614:30 – 18:30
Thursday 26th November 202614:30 – 18:30
Wednesday 27th January 202714:30 – 18:30
Thursday 25th February 202714:30 – 18:30
Thursday 18th March 202714:30 – 18:30

Page published: 16 January 2025
Last updated: 11 August 2026