In Times of Bereavement
In the unfortunate event of a bereavement, there are a few essential steps to be taken in the first few days:
1. Obtain a Medical Certificate
Get a medical certificate from your GP or hospital doctor, which is necessary to register the death.
2. Register the Death
Register the death within 5 days (8 days in Scotland) to receive the necessary documents for the funeral. If the death has been reported to the coroner, you must obtain their permission before registering the death.
You can register the death if you are a relative, a witness to the death, a hospital administrator, or the person making the funeral arrangements.
Use the “Register a Death” page on the gov.uk website for guidance.
3. Make Funeral Arrangements:
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- The funeral can usually only take place after the death is registered. Most people use a funeral director, but you can also arrange a funeral yourself.
Choosing a Funeral Director
Select a funeral director who is a member of one of the following organizations:
- National Association of Funeral Directors
- National Federation of Funeral Directors
- Society of Allied and Independent Funeral Directors
These organizations follow codes of practice and must provide a price list upon request. Some local councils offer their own funeral services, including non-religious burials. The British Humanist Association can also assist with non-religious funerals.
Arranging a Funeral Yourself
Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral independently.
Funeral Costs
Funeral expenses may include:
- Funeral director fees
- Disbursements or third-party costs (e.g., crematorium or cemetery fees, newspaper announcements)
- Local authority burial or cremation fees
Funeral directors typically provide a detailed list of all costs in their quotes.
Bereavement Support Services
Bedford Bereavement Services
Offering support to all bereaved people during monthly group meetings at Norse Rd Crematorium.
- Telephone: 01234 718150
- Website: www.bedford.gov.uk
- Email: catherine.appleby@bedford.gov.uk
The Compassionate Friends
Supporting bereaved parents and their families after the death of their son or daughter, at any age and from any cause.
- Helpline: 0845 123 2304
- Telephone: 01767 689781
- Website: www.tcf.org.uk
Age UK
Provides useful guides and factsheets on coping with the end of life, including ‘When someone dies’, ‘Bereavement’, ‘Making a will’, ‘Dealing with an estate’, and ‘Planning for a funeral’.
- Advice Line: 0800 678 1602
- Website: www.ageuk.org.uk
- Email: contact@ageuk.co.uk
Child Bereavement UK
Clare Charity Centre, Wycombe Road, Saunderton, Bucks, HP14 4BF.
- Helpline: 0800 02 888 40
- Website: www.childbereavementuk.org
- Email: support@childbereavementuk.org
Citizens Advice Bureau
For free, independent, confidential, and impartial advice.
- Website: www.citizensadvice.org.uk
Cruse Bereavement Care
Offers bereavement support, advice, and information over the phone, face-to-face, and online.
- National Helpline: 0808 808 1677
- Website: www.cruse.org.uk
- Email: helpline@cruse.org.uk
Mind
Provides confidential help on a range of mental health issues and a special legal service to the public, lawyers, and mental health workers.
- Mind Info Line: 0300 123 3393
- Text: 86463
- Website: www.mind.org.uk
- Email: info@mind.org.uk
Probate and Inheritance Tax
Available Monday to Friday, 09:00-17:00. Closed on weekends and bank holidays.
- Helpline: 0300 123 1072
Sands (Stillbirth and Neonatal Death Society)
Victoria Charity Centre, 11 Belgrave Road, London, SW1V 1RB.
- Helpline: 0808 164 3332
- Website: www.sands.org.uk
- Email: helpline@sands.org.uk
Veterans UK
Ministry of Defence, Norcross, Thornton Cleveleys, Lancs, FY5 3WP.
- Freephone: 0808 1914 4 18 (UK only)
- Website: www.gov.uk/veterans-uk
- Email: veterans-uk@mod.uk
Road Victims Trust
A support service for anyone bereaved or otherwise affected by a road collision, covering Bedfordshire, Cambridgeshire, and Hertfordshire.
- Telephone: 01234 843345
- Website: www.rvtrust.org.uk
- Email: enquiries@rvtrust.co.uk
Way Up
A national charity offering a social and support network for men and women who lost their partner when aged 51 or over.
- Website: www.way-up.co.uk
The Bereavement Service Helpline
Helpline to report the death of someone receiving benefits. They will notify each office that paid the benefit and offer an eligibility test.
- Helpline: 0800 731 0469
- Textphone: 0800 731 0464
Child Death Helpline
- Telephone: 0800 282 986, or 0808 800 6019 if you are calling from a mobile
- Website: www.childdeathhelpline.org.uk
Civil Legal Advice
- Helpline: 0345 345 4 345
- Text: ‘legal aid’ and your name to 80010 to get a call back
- Website: www.gov.uk/civil-legal-advice
Department for Work and Pensions
The Office of Public Guardian
Available Monday to Friday, 09:30-17:00, and Wednesday 10:00-17:00.
- Telephone: 0300 456 0300
- Textphone: 0115 934 2778
- Website: www.gov.uk/office-of-the-public-guardian
- Email: customerservices@publicguardian.gov.uk
Samaritans
A free confidential emotional support service for anyone in the UK.
- Telephone: 116 123
- Website: www.samaritans.org
- Email: jo@samaritans.org
The Good Funeral Guide
The UK’s only not-for-profit independent information resource for funeral advice.
- Website: www.goodfuneralguide.co.uk
War Widows Association of Great Britain
- Telephone: 0845 241 2189
- Website: www.warwidows.org.uk
- Email: info@warwidows.org.uk