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Text Message Reminders

mobile phone

The practice operates a FREE text messaging system for reminding patients of their appointments. Messages will only be sent for patients that are over the age of 16. The practice does not offer a reply facility to enable patients to respond to reminder texts directly.  Text messages are generated using a secure facility however the messages are transmitted over a public network onto a personal telephone and as such may not be secure, however the practice will not transmit any information which would enable an individual patient to be identified.

By providing us with a mobile phone number you are consenting to receiving text appointment reminders.  It is a patient's responsibility to advise the practice if your mobile number changes or if you no longer want to receive the text reminders

The system started in June 2011 and all patients who had a mobile number registered with the practice at that time were sent a text message asking if they wished to 'opt' out.  Patients informing us of mobile telephone numbers after the start of the system will be informed that by providing your mobile number you are consenting to receiving the text messages.

Patients can opt out of the system at any time by contacting us.

We hope patients find this system helpful, if however you have any problems or concerns do let us know.

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form.

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like ot opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.

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